# Best Practices for People-focused AI Adoption

### Watch Webinar Recording

### Overview

Rapid growth is exciting—until it begins to strain your team, slow execution, and put case quality at risk. As J&Y Law’s caseload increased month over month, teams struggled to keep pace with time-intensive work. They became inundated with organizing medical records, tracking treatment, preparing demands, and conducting thorough case reviews.

Join **Monica Washington Rothbaum**, Chief Operating Officer and Senior Attorney at J&Y Law, for a candid conversation on how she led firm-wide AI adoption using a structured change-management framework—driving real adoption without overwhelming her team or sacrificing culture.

**What you’ll learn:**

- Building **trust and buy-in** before introducing new technology
- Clearly communicating _why_ change was necessary—and how it connected to each employee’s role
- Creating **feedback loops** so team members felt heard throughout the rollout
- Partnering with a technology vendor that stayed engaged well beyond implementation

Learn how to lead change that actually sticks—and how the right framework and partner can make all the difference.

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**Categories:** AI Adoption, Change Management, Customer Stories

### About the Speakers

Monica Washington Rothbaum

COO, Senior Attorney, J&Y Law

Wally Wong

AI Strategy Lead, Southern CA, EvenUp

### Explore More

[View All Webinars](/content/webinars/index.html)

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## Ready to transform your practice?

[Schedule a Demo](/content/schedule-call/index.html)