Best Practices for People-focused AI Adoption - EvenUp Law
Best Practices for People-focused AI Adoption
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Overview
Rapid growth is exciting—until it begins to strain your team, slow execution, and put case quality at risk. As J&Y Law’s caseload increased month over month, teams struggled to keep pace with time-intensive work. They became inundated with organizing medical records, tracking treatment, preparing demands, and conducting thorough case reviews.
Join Monica Washington Rothbaum, Chief Operating Officer and Senior Attorney at J&Y Law, for a candid conversation on how she led firm-wide AI adoption using a structured change-management framework—driving real adoption without overwhelming her team or sacrificing culture.
What you’ll learn:
- Building trust and buy-in before introducing new technology
- Clearly communicating why change was necessary—and how it connected to each employee’s role
- Creating feedback loops so team members felt heard throughout the rollout
- Partnering with a technology vendor that stayed engaged well beyond implementation
Learn how to lead change that actually sticks—and how the right framework and partner can make all the difference.
Categories: AI Adoption, Change Management, Customer Stories
About the Speakers
Monica Washington Rothbaum
COO, Senior Attorney, J&Y Law
Wally Wong
AI Strategy Lead, Southern CA, EvenUp
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