Communication Agents™ | End Hold Times with AI Voice Agents for Law Firm

Communications Agents

## End Hold Times.  Reclaim Your Time.

Let AI voice and SMS agents take on the repetitive tasks, so your team can proactively focus on what they do best: building client trust, shaping case strategy, and coordinating care.

Five Ways Communication Agents Accelerate Your Cases

AI-powered voice and text assistants that sound remarkably human, handling everything from insurance claim openings to recurring client check-ins.

Open Insurance Claims

Open 3.5x more claims with AI Agents Open more claims in parallel with fewer staff members using agents to autonomously return claim numbers and adjuster assignments.

Confirm Liability & Coverage

Save 16+ minutes per case on coverage checks

Agents contact carriers, confirm liability and coverage, and deliver written confirmation to your team.

Check-In on Client Treatment

Catch issues needing attention in 37% of calls

Agents check in with clients via text or call to track appointments and surface problems early. Available in both English and Spanish.

Chase Medical Records

Save 4+ hours per case on records follow-up

Agents check in with clients via text or call to track appointments and surface problems early.

Verify Medical Balances

Know exactly what’s owed before you settle

Get bill summary breakdowns that link out to the latest bill for every provider. Plus, agents call providers on your behalf, and deliver check information directly to your team all without the hold times.

Communication Agents Handle the Calls. Your Team Handles the Strategy.

Reclaim 9+ Hours of Capacity Per Case

AI Agents call carriers, providers, and adjusters so your team doesn’t have to. Cases move forward on their own, unlocking over a days worth of bandwidth per matter.

Catch the 20% of Missed Appointments

Voice agents and text assistants record all communications and surface issues for your team to proactively address.

Scale Firm Output, Not Payroll

Communication Agents open claims in parallel, so your team can process more cases in a day than they used to in a week. More claims opened, same headcount.

“EvenUp’s Communication Agent keeps those conversations going while my team focuses on the critical work of medical management and maximizing client recovery.”

John K. Zaid

Managing Partner and Founder, John K. Zaid & Associates

Get More Done Without Overloading Your Team

Set it and forget it. AI Agents work in parallel across every case, working in the background while your team focuses on case strategy.

Grow Caseload Without Growing Your Team

Teams can now complete in hours what once took days. Schedule 10+ agents at 9 AM EST, and by lunch all calls are finished with documentation ready.

Fill Details Once, Auto-Fill Forever

Enter plaintiff information, insurance details, and provider contacts once. Every future call auto-fills that data, no re-entering.

Next Steps Delivered to Your Inbox

Structured summaries, full transcripts, and call recordings sent directly to your email. No logging into another system. Results arrive where you already work.

ROI Calculator

Save Your Firm Thousands with Communication Agents

See how much admin time your firm could reclaim and what that means for your bottom line.

Calculate Savings

AI That Works the Whole Case

Why EvenUp

Covers the full case lifecycle

Five agent types automate high-volume administrative work from post-retainer through settlement.

AI where it makes sense

We automate calls to insurance and medical providers, repetitive work that rewards persistence, not empathy.

AI built for PI

Built on a growing library of carrier and provider profiles, so every call reaches the right person with the right information, getting your team answers faster.

Other Legal AI Platforms

Stops at intake

Most competitors focus narrowly on after-hours intake and lead capture, leaving the rest of the case lifecycle untouched.

AI on your most sensitive calls

Clients in crisis need empathy, not automation. Most firms aren’t willing to change that, and shouldn’t have to.

Generic AI

General-purpose AI isn’t trained on PI workflows, leading to incomplete calls, repeated follow-ups, and wasted time.

All-In-One, Case-Based Pricing

Schedule a Call

Communication Agents™Medical Management™Workflow Automation™Express Demands™Companion™Settlement Repository™Case & Negotiation PrepExecutive Analytics™MedChrons™AI Drafts™Expert DemandsCommunication Agents™Medical Management™Workflow Automation™Express Demands™Companion™Settlement Repository™Case & Negotiation PrepExecutive Analytics™MedChrons™AI Drafts™Expert Demands