# Make the Change Stick

## Embed AI Wins Into Everyday Workflows

### **Dwuan Hammond**  
CEO and President of Strategy & Finance, Global Impact Financial Solutions

[Watch Now](/content/ai-change-management/make-the-change-stick/#/index.html)

### Connect AI Processes to Results for Sustained Use

Achieve lasting AI adoption by setting expectations and staying close to your team:

1. Set clear, tangible direction and expectations for AI use  
2. Continuously support staff through the learning curve  
3. Reinforce best practices like thorough AI output reviews, emphasizing that AI requires human validation (made easy with EvenUp’s [line-level citations](/content/products/case-companion/index.html))

Hear from Dwuan Hammond, CEO at Global Impact Financial Solutions, on how to sustain AI adoption by tying it to ideal outcomes.

“It really paints a picture of the importance of preparing your staff first, connecting the dots for the features of using the technology to get the ideal outcome, and letting them know that AI is not necessarily there to replace them but to aid them.”

[Watch More](/content/webinars/jeffcoat-growth-formula/index.html)

### Define Importance and Ongoing Impact of AI

When it comes time to run your pilot, set an action plan and define goals that help keep the pilot on track and encourage quick wins.

With clear goals and a focused action plan, you can measure progress, prove impact, and ensure your final investment delivers maximum value for your firm and your clients.

- **Case Managers** no longer digging through files for missing bills and records multiple times on every case.
- **Attorneys** getting up to speed on cases in minutes versus hours.
- **Paralegals** no longer drafting every demand from scratch.

[Download Journey Map](/content/resources/ai-across-case-lifecycle/index.html)

[Watch Now](/content/ai-change-management/make-the-change-stick/#/index.html)

### Spur Adoption with Bonuses Tied to AI Use

High-performing firms measure individual and firm-wide goals not just to report on success—but to manage toward it.

Align key performance indicators (KPIs) with tasks that require AI use to incentivize AI adoption and drive sustained engagement.

Create bonus structures tied to milestones only possible through AI use, allowing staff to share in the upside.

Hear from John Richmond, Co-Founder & CEO at Richmond Vona, on the impact of rewards and incentives tied to AI usage goals.

“Adjust your goals and build bonus systems driven in part by AI, and you'll see real buy-in. People want to make as much money as they can, so tie their incentives to AI adoption.”

[Watch More](/content/webinars/richmond-vona/index.html)

### Proven Results With AI Built For PI

#### Reduce Time on Desk  
### 2 Weeks
Less time spent per case

#### Additional Revenue  
### $30K  
For every 10 cases

#### Settle Faster  
### 87% Faster  
Demand creation process

### Explore More

**01. Set the Vision**  
See how firms succeed by setting a vision, aligning leadership, and defining what their success looks like before they start.  
_Featuring John Richmond, Co-founder & CEO, Richmond Vona_  
[Learn More](/content/ai-change-management/set-the-vision/index.html)

**02. Empower Your Firm**  
Lead a smooth AI rollout with tips on how to identify champions, redefine roles, and show how AI enables more fulfilling work.  
_Featuring Edwin Saghian, Founding Partner, Omega Law Group_  
[Learn More](/content/ai-change-management/empower-your-firm/index.html)

**03. Make Change Stick**  
Achieve firm-wide AI adoption with repeatable processes and well-defined programs that instill lasting AI use.  
_Featuring Dwuan Hammond, CEO, Global Impact Financial Solutions_  
[Learn More](/content/ai-change-management/make-the-change-stick/index.html)